Privacy Policy

Who we are

INOVTECH Engineering develops multidisciplinary products and systems. Contact us at contact@inovtech-engineering.com, +216 22 182 507, or B15 Residence al Ahmad Sahloul, Sousse 4054, Tunisia.

Information you choose to provide

The inquiry fields ask for your name, business email, optional company, request type, project category and a description of your engineering needs. Please avoid including sensitive personal information or confidential technical files in an initial inquiry.

Inquiry submission and email

When inquiry delivery is enabled, your contact details and technical brief are transmitted over HTTPS to our website backend and submitted through our authenticated business email service. We use this information to understand your engineering request, respond and discuss a potential engagement. A successful submission means the email service accepted the notification; it does not guarantee inbox delivery. When delivery is unavailable, the form does not send or save your inquiry and preserves your entered fields. You may also contact us using your own email application.

Browser storage and cookies

This website uses browser storage for session preferences and temporary submission references used to prevent duplicate sends. The current form does not save your contact details or project brief in browser storage. Drafts saved by earlier versions may remain on your device. The production website offers optional Google Analytics only after you accept analytics. Staging analytics is disabled. No advertising features or third-party fonts are included. Your analytics preference is stored on this device for up to 180 days. Saved drafts remain on the device until removed or browser storage is cleared. You can delete inquiry drafts using the control below.

Optional Google Analytics

On the production website, Google Analytics 4 helps us understand page visits, clicks on Start a Technical Discussion and backend-confirmed inquiry submissions. It loads only after you select Accept cookies; rejecting it does not affect access or inquiries. You can change or withdraw consent through Cookie settings in the footer. We send only approved page addresses/titles and predefined interaction categories, without query strings, fragments or referrer addresses. Names, email addresses, company names, phone numbers, project descriptions, form contents and submission references are not sent to Google. After consent, Google uses analytics cookies and technical/browser information, including pseudonymous identifiers; this is not anonymous processing. Analytics cookies are configured for up to 180 days. A random submission reference may be retained in session storage for local event duplicate prevention, never sent to Google. Google may process analytics information outside your country. Its data handling is described in Google’s Privacy Policy. Analytics retention and international-processing arrangements are reviewed separately from inquiry records.

Service providers and international communications

Email correspondence passes through the email services used by you and INOVTECH. Their handling of data is governed by their respective arrangements and applicable law. If you contact us from another country, the correspondence may be processed across borders. When inquiry delivery is enabled, our Oxahost hosting processes the submitted fields and stores a private inquiry record; notification emails are handled by our business email service. Human access to the server-side inquiry records is initially restricted to the company owner. Hosting administration and email processing operate under their respective service arrangements.

Retention and security

Contact details and project briefs are processed to send email and are not written to the application’s server-side submission records. Temporary records contain a submission reference, timestamps, delivery status and a keyed fingerprint for duplicate prevention; rate limits use keyed IP fingerprints. These technical records become eligible for deletion after 24 hours and are cleaned during subsequent form requests. If there are no further requests, deletion waits until activity resumes or the owner removes the temporary files; a fixed deletion deadline is not guaranteed. Email copies and hosting backups are managed separately. Earlier device-local drafts remain until you remove them or clear browser storage. No method of electronic communication or storage can be guaranteed completely secure.

Your choices and rights

You can clear browser drafts at any time. For information you have sent us, contact contact@inovtech-engineering.com to ask about access, correction, deletion or objections to processing. Requests will be considered under applicable law; we may need to verify your identity before responding.

Policy updates

This page describes the website functionality currently available. It will be updated when data collection or website services change.

Manage inquiry drafts